Ratings & Reviews

Overall Rating

4(72 reviews)100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

It’s a perfect location. Ma...Review From Modern Messagesubmitted by Karen F. - |Recommended: YesIt’s a perfect location. Maintenance, when needed, is prompt and courteous. Apartments are a nice size with large bathrooms. In the process of major upgrades including Smart home locks and thermostats.
Convenient location. Close ...Review From Modern Messagesubmitted by Amit R. - |Recommended: YesConvenient location. Close to multiple parks and a bike trail for the outdoor types. Lots of food and shopping options nearby as well. Pet friendly.
Our experience living here ...Review From Modern Messagesubmitted by Sheila S. - |Recommended: YesOur experience living here is extremely satisfying. We love the amenities, the quick response to maintenance requests, and the courteous interaction with the leasing staff. Their willingness to resolve issues, and keep us updated with information is much appreciated.
It's a nice place to live. ...Review From Modern Messagesubmitted by Tracey W. - |Recommended: YesIt's a nice place to live. However, your male office employee needs to stop being condescending This is terrible customer service. Also, resident gatherings should look like they've put some effort into them. Three boxes of pizza and sodas and beers will NOT get people to return for these events. Other places I lived put LOTS of work in these gatherings. Local restaurants and catering spots often welcome hosting these gatherings for exposure and advertisement.
Good place but concerned ab...Review From Modern Messagesubmitted by John F. - |Recommended: YesGood place but concerned about flooding. Also cars parking in underground in handicap spot with no tag or signs. Staff very good and helpful
Coming home to Arrive is li...Review From Modern Messagesubmitted by Brooke M. - |Recommended: YesComing home to Arrive is like escaping to my secret dream world. The serene landscape, many trails and abundant wildlife brings a calm and relaxing vibe after any hectic day. I love my community.
The property is located at ...Review From Modern Messagesubmitted by Rahul T. - |Recommended: YesThe property is located at a great location, right on the Schuylkill river side. Apartments are feature rich and priced accordingly. Enough area to walk your dogs and a decently sized pool and business center. There has been an ownership change recently and the new management is yet to get accustomed to the property and tenants. Lot of improvements to be done in maintaining the gym and ensuring good relationships with tenants. Overall, a great place to Live
It is a nice complex. The o...Review From Modern Messagesubmitted by Ramsey B. - |Recommended: YesIt is a nice complex. The only complaint that I have is that the noise from the above floor is extremeley loud. It seems to be a lack of acoustical floor underlayment. Management has been a little chaotic lately, but they are working through issues during their transition to new management company.
Nice secluded area. Roads l...Review From Modern Messagesubmitted by Amber R. - |Recommended: YesNice secluded area. Roads leading to the complex could be better. Spacious apartments and great amenities. Great views of the river and so close to the park.
I like living here because ...Review From Modern Messagesubmitted by Ashley B. - |Recommended: YesI like living here because of the location and trails. I wish they would fix the coffee machine and maintain it better. I also wish there were bike racks and carts in the lobbies. And handicap doors so you can easily get in with all your stuff.
Like that you are in nature...Review From Modern Messagesubmitted by Sally R. - |Recommended: YesLike that you are in nature yet close to everything. Very dog and pet friendly. Maintenance is very responsive. New management has nice ideas. They seem to want to make many improvements
The area and location is gr...Review From Modern Messagesubmitted by Arjane V. - |Recommended: YesThe area and location is great. The office staff are rude, ignorant and never follow up on issues, emails or concerns. The maintenance team is good.
The apartments were at dece...Review From Modern Messagesubmitted by Smch*@*.Com - |Recommended: YesThe apartments were at decent rates, and under good management until The Lofts at Valley Forge became Arrive. Upon the management change, the office and management team has been an absolute wreck. I can appreciate a few days weeks of clutter and confusion upon a big shift, but the disorganization that has ensued in the last 2 months is not okay. We renewed our lease in April under the former pricing, thank GOD at the leasing office. I took about 40 minutes out of my day to do so... something that should have taken 10 minutes max. The disorganization of the offices was appalling, but again I can understand a big shift in management. The issue was that the manager went over the details of our renewal multiple times, making sure that my fiance's and my information was accurate and that our lease terms were correct. Today 2.5 months later , while attempting to pay our rent online, I see a 300 month-to-month charge. While I can also appreciate the effort to renovate many spaces in the complex, I cannot appreciate the complex's new pet policy Breed Restrictions Pit Bull Terrier, StaffordshireTerrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow The complex had no breed restrictions prior to this change. This is not yet an issue with current residents, although it seems to be hypocritical to restrict MOST large dog breeds, while the new management team promises to bring our complex a large dog park this summer. For what dogs The 2 dogs that I've seen in the last year around this complex, who's breeds are not on that list As a dog owner, the money they are trying to save in landscaping is ridiculous. My dog loves tall grass, but I don't appreciate walking through 8 long grass patches with an ACL tear. Nor do residents with healthy knees. To all future residents, I'd at LEAST wait until all promised renovations are completed before determining whether or not there is true value in the rising cost of these apartments. We've had the same 5 lightbulbs go out at least 1x month for the last year and constant drainage issues that have yet to be addressed after multiple broken record maintenance calls. Each call so far to the office has been answered by confusion - again and again. Overall, we've appreciated our time here for the MAJORITY of the last year, however Arrive is still very new, and I have high expectations for their high ticket price at this point before we would ever consider resigning.
Everyone here is so welcomi...Review From Modern Messagesubmitted by Timothy M. - |Recommended: YesEveryone here is so welcoming We have only been living here for a few weeks but the property is beautiful and the apartments are clean and modern. We are very much looking forward to our time here
Super quiet for how many bu...Review From Modern Messagesubmitted by Victoria T. - |Recommended: YesSuper quiet for how many buildings are around us Always very clean and love being able to use the pool I’m very active so all the trails around were a major plus

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